Privacy policy
Apex Global Supply LLC, operating the KUODIEOR brand, respects your privacy and is committed to protecting the personal information we collect through our online store.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices and rights available to you.
Information We Collect
Depending on how you interact with our store, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Customer service communications
- IP address
- Device and browser information
- Website usage and analytics data
- Cookie and similar technology data
- Marketing preferences
Payment information is generally processed by Shopify and the payment providers available at checkout. We do not intentionally store full payment-card numbers on our own systems.
How We Use Personal Information
We may use personal information to:
- Process, confirm, and fulfill orders
- Arrange shipping and delivery
- Communicate about orders and customer support
- Process returns, refunds, and replacements
- Prevent fraud, abuse, and unauthorized transactions
- Improve our products, website, and customer experience
- Maintain business, accounting, and operational records
- Comply with legal, tax, regulatory, and contractual obligations
- Send promotional communications where permitted by law
- Measure website and marketing performance
Shopify
Our online store is hosted by Shopify.
Shopify provides the ecommerce infrastructure that allows us to display products, process orders, manage checkout, and operate the store.
Shopify may process personal information in connection with these services according to its own privacy practices and applicable agreements with merchants.
Service Providers
We may share personal information with trusted service providers when necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment providers
- Customer support providers
- Fraud-prevention services
- Analytics providers
- Email and marketing service providers
- Professional advisers
- Technology and hosting providers
These providers may receive only the information reasonably necessary to perform their services.
Legal Disclosures
We may disclose personal information if reasonably necessary to:
- Comply with applicable law or legal process
- Respond to lawful government requests
- Protect our rights, customers, property, or business
- Investigate suspected fraud or security incidents
- Enforce our agreements and policies
Cookies and Similar Technologies
Our store and service providers may use cookies, pixels, and similar technologies to:
- Operate essential storefront functions
- Maintain shopping carts and checkout
- Remember preferences
- Understand how visitors use the website
- Improve site performance
- Measure marketing campaigns
- Support advertising where permitted
You may be able to manage cookies through your browser settings or through consent controls made available on the store.
Disabling certain essential cookies may affect the functionality of the website.
Marketing Communications
Where permitted by law, we may send promotional emails or other marketing communications.
You may unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us at contact@ApexGlobalSupply.com.
You may still receive transactional communications relating to orders, account activity, security, or customer service.
Data Retention
We retain personal information only for as long as reasonably necessary for legitimate business and legal purposes, including:
- Fulfilling orders
- Providing customer support
- Maintaining transaction records
- Preventing fraud
- Resolving disputes
- Meeting accounting, tax, and legal obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
However, no system of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, including certain U.S. states and Canadian provinces, you may have rights concerning your personal information, which may include:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion where applicable
- Requesting a copy of certain information
- Withdrawing consent where processing is based on consent
- Opting out of certain marketing communications
- Exercising other privacy rights provided by applicable law
Certain rights may be subject to legal exceptions.
To submit a privacy request, contact us at contact@ApexGlobalSupply.com.
We may need to verify your identity before completing certain requests.
Canada
Where applicable, we process personal information in accordance with relevant Canadian privacy requirements.
Individuals may contact us to request access to or correction of their personal information, or to ask questions about our privacy practices.
United States
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where legally required, we will provide applicable rights and opt-out mechanisms.
International Data Processing
Shopify and some of our service providers may process or store information in countries outside your state, province, or country of residence.
When required, appropriate safeguards are used in accordance with applicable law.
Children's Privacy
Our store is not intended for children who are not legally permitted to make purchases or use the service independently under applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
The current version will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, contact:
Apex Global Supply LLC
Brand: KUODIEOR
Email: contact@ApexGlobalSupply.com