Terms of service
These Terms of Service govern your use of the KUODIEOR online store, operated by Apex Global Supply LLC, and any purchases made through the store.
By accessing the website, placing an order, or using our services, you agree to these Terms together with our Shipping Policy, Refund & Return Policy, Privacy Policy, and any other policies displayed on the store.
1. Store Use
You agree to use the store only for lawful purposes and to provide accurate, current, and complete information when placing an order, creating an account, or contacting us.
You may not use the store in a way that:
- Violates applicable law
- Infringes intellectual property rights
- Attempts unauthorized access to systems or accounts
- Introduces malicious code or harmful software
- Submits fraudulent, abusive, or intentionally false orders
- Interferes with the operation or security of the website
2. Products and Product Information
We aim to present product descriptions, photographs, colors, specifications, and other information as accurately as reasonably possible.
However, minor differences may occur because of:
- Screen and device settings
- Photography and lighting
- Manufacturing tolerances
- Packaging changes
- Product improvements or production updates
We may update product descriptions, specifications, packaging, availability, or other information when necessary.
3. Pricing
Prices are displayed in the currency shown on the store or at checkout.
Shipping charges, taxes, duties, or other applicable fees may be added depending on the destination and order.
We may update prices at any time. Price changes will not normally affect an order that has already been accepted, except where there is an obvious pricing or technical error.
If we discover a material pricing error before fulfillment, we may contact you to confirm the corrected price or cancel the order and issue an appropriate refund.
4. Orders
Submitting an order is an offer to purchase the selected products.
We reserve the right to review, accept, refuse, or cancel an order where reasonably necessary, including in cases involving:
- Product unavailability
- Pricing or inventory errors
- Payment failure
- Suspected fraud or abuse
- Shipping restrictions
- Incomplete or inaccurate customer information
- Legal or regulatory requirements
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Payment
Payment methods available to you will be shown during checkout.
Payment processing may be provided by Shopify or third-party payment service providers.
You agree to provide accurate billing information and confirm that you are authorized to use the selected payment method.
6. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery times shown on the store, during checkout, or in order communications are estimates unless expressly stated otherwise in writing.
Shipping delays may occur because of carriers, customs processing, weather, high-volume periods, transportation disruptions, or other circumstances outside our reasonable control.
7. Returns, Refunds, and Cancellations
Returns, refunds, and eligible cancellations are governed by our Refund & Return Policy.
Nothing in these Terms limits rights that cannot legally be waived under applicable consumer protection laws.
8. Wholesale and Business Orders
KUODIEOR may offer wholesale, bulk, distributor, hospitality, retailer, private-label, or other business purchasing arrangements.
Business orders may be subject to additional terms relating to:
- Minimum order quantities
- Deposits
- Payment schedules
- Production lead times
- Custom packaging
- Freight and delivery
- Returns and cancellations
- Product customization
These terms may be included in a quotation, invoice, purchase order, sales agreement, or other written communication.
If specific written terms for a business order conflict with these general Terms, the specific business terms will control for that order to the extent permitted by law.
9. Intellectual Property
The KUODIEOR brand name, logos, original website content, graphics, designs, product photography, and other protected materials are owned by or licensed to Apex Global Supply LLC or their respective rights holders.
You may not copy, reproduce, distribute, modify, republish, sell, or commercially exploit protected content without authorization, except where permitted by law.
Third-party trademarks and other intellectual property remain the property of their respective owners.
10. Reviews and User Content
If the store allows customers to submit reviews, photographs, comments, or other content, you are responsible for ensuring that your submission is lawful and does not infringe the rights of others.
We may remove content that is fraudulent, abusive, unlawful, misleading, irrelevant, or otherwise inappropriate.
11. Third-Party Services
Our store may rely on services provided by third parties, including:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment providers
- Analytics services
- Marketing platforms
- Customer support technology
These providers may have their own terms and privacy practices.
We are not responsible for independent third-party services beyond our legal obligations regarding our transactions with you.
12. Website Availability
We aim to keep the store available and functioning properly, but uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, technical problems, third-party service interruptions, or circumstances outside our reasonable control.
13. Disclaimer
To the maximum extent permitted by applicable law, the store and its services are provided subject to the terms, warranties, and consumer protections that apply by law.
Nothing in these Terms is intended to exclude warranties, guarantees, remedies, or other rights that cannot legally be excluded.
14. Limitation of Liability
To the maximum extent permitted by law, Apex Global Supply LLC will not be liable for indirect, incidental, special, or consequential losses arising from circumstances outside our reasonable control.
This limitation does not apply where liability cannot legally be excluded or limited.
15. Indemnification
To the extent permitted by applicable law, you may be responsible for losses or costs arising from your unlawful misuse of the store or intentional violation of these Terms.
16. Privacy
Our handling of personal information is described in our Privacy Policy.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, technology, or legal requirements.
The current version will be posted on this page.
Changes generally apply to future use of the store and future transactions after publication, subject to applicable law.
18. Governing Law
These Terms are governed by applicable laws and any mandatory consumer protection rules that apply to the transaction.
Customers may retain rights under the laws of their state, province, territory, or country that cannot be waived by contract.
19. Contact
For questions about these Terms, contact:
Apex Global Supply LLC
Brand: KUODIEOR
Email: contact@ApexGlobalSupply.com